Privacy Policy
Last updated:
Introduction
Beautyuaexcellen, located at Kleine Houtstraat 34, 2011 DN Haarlem, Netherlands, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We take the protection of your personal data seriously and comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) as applicable in the Netherlands and the European Union. Please read this privacy policy carefully to understand our views and practices regarding your personal data.
Information We Collect
We collect information that you provide directly to us when using our website and services. This may include:
- Personal identification information such as your name, email address, phone number, and postal address when you fill out our contact form or place an order
- Communication records when you correspond with us via email, phone, or through our website contact form
- Order information including details about the handmade gifts or gift wrapping services you purchase, delivery preferences, and payment information
- Feedback and survey responses when you provide reviews or participate in customer satisfaction surveys
- Technical information including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
How We Use Your Information
We use the information we collect about you for various purposes, including:
- To process and fulfill your orders for handmade gifts and gift wrapping services
- To communicate with you about your orders, inquiries, and customer service requests
- To send you information about our products and services that may be of interest to you, with your consent
- To improve our website, products, and services based on your feedback and usage patterns
- To comply with legal obligations and protect our legal rights
- To detect and prevent fraud and other harmful activities
- To personalize your experience and deliver content and product offerings relevant to your interests
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill our contractual obligations to you, such as processing orders and delivering products
- Consent: Where you have given explicit consent to the processing of your personal data for specific purposes, such as receiving marketing communications
- Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and preventing fraud, provided these interests do not override your fundamental rights
- Legal Obligation: Processing necessary to comply with legal requirements applicable to our business
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential
- Delivery and logistics partners to fulfill and ship your orders
- Payment processors to securely handle transactions
- Professional advisors including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services
- Government authorities when required by law or to protect our rights
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of our relationship with you and the type of data involved.
For determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.
Your Rights
Under the GDPR and applicable Dutch law, you have the following rights regarding your personal data:
- Right of Access: You have the right to request copies of your personal data we hold
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
- Right to Erasure: You have the right to request that we erase your personal data under certain conditions
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions
- Right to Object: You have the right to object to our processing of your personal data under certain conditions
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions
- Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time
Data Security
We have implemented appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as physical and electronic security measures.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we endeavor to protect your personal data, we cannot guarantee its absolute security.
International Data Transfers
Our services are primarily operated from the Netherlands. If you are accessing our website from outside the European Economic Area, please be aware that your information may be transferred to, stored, and processed in the Netherlands where our servers are located. By using our services, you consent to this transfer.
We ensure that any international transfers of personal data are made in compliance with applicable data protection laws, including implementing appropriate safeguards such as standard contractual clauses where required.
Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions to remove such information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, your personal data, or would like to exercise any of your rights, please contact us:
- Address: Kleine Houtstraat 34, 2011 DN Haarlem, Netherlands
- Phone: +31 23 532 1188
- Email: helpdesk@beautyuaexcellen.world
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your rights have been violated.